Medical Office Assistant

General office management:

• Opening and closing the office (setting alarm, locks, lights)
• Maintaining and ordering office, exam, and clinical supplies (paper, toner, water, bathroom supplies, etc.)
• Keeping office and waiting room neat and tidy
• Cleaning up and disinfecting exam rooms between patients
• Washing dishes, cleaning up kitchen area
• Wiping down commonly touched surfaces in hall and exam rooms with disinfectant on regular schedule
• Potential for occasional evening coverage (e.g., flu shot clinic)

Patient management:

• Greeting patients, escorting patients, assisting those who require physical assistance
• Answering phones, scheduling appointments, calling patients for return office visits
• Maintaining accurate demographic and contact information for patients in our Electronic Medical Record (EMR)
• Contacting consultants and services to arrange appointments as required
• Ensuring requisitions and forms are labeled and completed
• Enforcing office policies with respect to no-shows, late arrivals
• Packaging up specimens for delivery to hospital lab, dropping off specimens when required
• Testing urines (pregnancy test, urinalysis) and entering results into Electronic Medical Record (EMR)
• Checking blood pressures, weight as required and entering into EMR

Data management:

• Scanning results, consult letters and other documents into EMR
• Entering data into EMR (immunizations, ORs, procedures, lab values)
• Managing “EMR Messages”: creating tasks appropriately for MDs, accomplishing MOA tasks
• Sorting and distributing labs and mail into folder system

Financial Management:

• Receiving payments and issuing receipts for services not covered by Medicare
• Maintenance of float and petty cash
• Entering Medicare billings for work inside and outside of the office (hospital care, hospital newborns, on call billings, nursing home, alternative clinics if applicable)
• Reconciliation and submission of claims enquiries
• Recording hours worked

Dr. Joseph Sanford Professional Corporation