MEDICAL CALL CENTER REPRESENTATIVE

Job Summary
We are seeking a motivated Medical Call Center Representative to join our team. YOU MUST BE AN IMG TO BE CONSIDERED FOR THIS ROLE. OR HAVE A BACKGROUND AND CERTIFICATION IN MEDICAL ASSISTANT WORK.

WORKING HOURS: 10am-3pm

6 days UNPAID TRAINING IS REQUIRED.

Responsibilities
– Call and follow-up on patients health

-Book patient appointments

-Book cardiac testing for patients
– Utilize phone etiquette to handle patient inquiries and resolve issues
– Enter customer information accurately into the system
– Communicate effectively with patient to ensure satisfaction

-Report to manger any inquires, concerns or important information regarding the patient.

Experience
– Previous experience in a call center or customer service role is preferred
– Strong communication skills in English; multilingual abilities are a plus
– Proficient in data entry and EMR software
– Ability to generate bookings effectively
– Bilingual proficiency is advantageous
– Experience in customer service is expected

-You must be a medical IMG or have a medical degree or extensive medical background and certification.

This is A CONTRACTOR position, we pay $4/per call done to our standard and expectations, we do not hire you as our employee, but as a medical contractor.

Job Type: Part-time

Pay: $2,000.00-$4,000.00 per month

Expected hours: 20 – 30 per week

Benefits:

On-site parking
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Ability to commute/relocate:

Scarborough, ON M1H 3G1: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor’s Degree (required)
Experience:

Call center: 1 year (required)
Medical assistant: 1 year (required)
Medical office: 1 year (preferred)
Language:

English (required)
Work Location: In person