Senior Analyst – Fraud Claims

Our client in the financial industry is seeking a Senior Analyst – Fraud Claims to join their team. As a Senior Analyst – Fraud Claims, you will be part of the Fraud Contact Services supporting Fraud Leadership team within the broader ITR team. The ideal candidate will have fraud experience, high-level Excel skills, computer skills, and analytical skills which will align successfully in the organization.

Job Title: Senior Analyst – Fraud Claims

Location: North York, ON  ( Onsite Role)

Pay Range: $26/hour.

Duration: 3 months with the possibility of extension

What’s the Job?

• Handle Fraud Claims Representative, Fraud Detection Representative and Fraud Response Officer escalated files.
• Complete Net Promoter Score (NPS) closed loop calls with impacted clients.
• Recognize and escalate for review, aged files at individual level.
• Provide feedback to management on individual performance results of frontline employees that contributes toward Performance Management & Measurement (PMM) annual and mid-year review cycles.
• Support frontline employees in all three Fraud Response Centre, Fraud Detection and Fraud Claims departments.

What’s Needed?

• Fraud experience
• High-level Excel skills
• Computer skills (Outlook, Microsoft, etc.)
• Analytical skills

What’s in it for me?

• Flexible work arrangement
• Opportunity to work with a diverse team
• Opportunity for growth and development
• Opportunity to make a difference in the organization
• Competitive pay rate

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.

Job ID: 45825646965

Manpower