Customer service assistant

10187929 Manitoba Ltd.

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandise

Additional information

Personal suitability

  • Client focus
  • Excellent oral communication
  • Team player
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