Medical office assistant

Addiction Centre Toronto

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Health care institution, facility or clinic

Responsibilities

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Record and relay information
  • Schedule and confirm appointments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages

Experience and specialization

Computer and technology knowledge

  • Electronic medical records
  • Electronic scheduler
  • Word processing software
  • Electronic mail
  • MS Excel
  • MS Word

Additional information

Security and safety

  • Basic security clearance

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
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