Manager, café
Big Fat Jerk
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Willing to relocate
Responsibilities
Tasks
- Analyze budget to boost and maintain the restaurant’s profits
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
- Modify food preparation methods and menu prices according to the restaurant budget
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Leading/instructing individuals
- Address customers’ complaints or concerns
- Provide customer service
- Manage events
Credentials
Certificates, licences, memberships, and courses
- Food and beverage server trade certification
- First Aid Certificate
- Workplace Hazardous Materials Information System (WHMIS) Certificate
- CPR Certificate
- Occupational Health and Safety Certificate
- Safe Food Handling certificate
- Food Safety Certificate
Experience and specialization
Computer and technology knowledge
- Accounting software
- MS Excel
- MS Office
- MS Windows
- MS Word
Additional information
Security and safety
- Basic security clearance
- Driver’s validity licence check
Transportation/travel information
- Own vehicle
- Public transportation is available
- Willing to travel
Work conditions and physical capabilities
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Overtime required
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Night shift premium
Long term benefits
- Maternity and parental benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Wellness program
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees