Tow truck dispatcher

Elliott's Towing

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Urban area

Responsibilities

Tasks

  • Light cleaning duties
  • Maintain work records and logs
  • Monitor personnel workloads and locations
  • Provide customer service
  • Advise vehicle operators of traffic and other problems
  • Dispatch personnel as required by emergency situations
  • Operate radio equipment
  • Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
  • Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
  • Contact potential customers by phone

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • Internet

Additional information

Security and safety

  • Criminal record check
  • Driving record check (abstract)

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Ability to work independently
  • Attention to detail
  • Work under pressure

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance

Other benefits

  • Free parking available
  • Learning/training paid by employer
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