Food service supervisor

A&W

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers’ complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Assign sales workers to duties
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Supervise and co-ordinate activities of workers
  • Organize and maintain inventory
  • Hire and train or arrange for training of staff
  • Manage cash

Supervision

  • 3-4 people

Credentials

Certificates, licences, memberships, and coursesĀ 

  • Safe Food Handling certificate

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Attention to detail

Personal suitability

  • Client focus
  • Flexibility
  • Team player
  • Organized
  • Ability to multitask
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