Clerk, night – hotel

Canada's Best Value Inn

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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