Customer service sales clerk

Discovery Centre

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Non-smoking
  • Air conditioned

Work setting

  • Urban area
  • Recreational or cultural centre

Responsibilities

Tasks

  • Accept cash, cheque, credit card or automatic debit payment
  • Operate cash register
  • Provide advice about merchandise
  • Advertise and/or promote products, sales or services
  • Perform data entry
  • Provide customer service
  • Assist in display of merchandise
  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Suggestive selling
  • Process money, cheques and credit/debit card payments
  • Scan items
  • Tabulate total payment for goods or services required
  • Receive payment for goods or services
  • Calculate daily/shift payments received and reconcile with total sales
  • Stock shelves and clean counter area
  • Greet customers
  • Wrap or place merchandise in bags
  • Accept reservations or take-out orders
  • Participate in promotional activities
  • Monitor all entrances and exits, request proof of payment when necessary

Experience and specialization

Type of service and repair

  • Electronic cash register

Computer and technology knowledge

  • Price scanner
  • Interac machine
  • Computerized inventory record keeping and re-ordering system

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Combination of sitting, standing, walking

Personal suitability

  • Flexibility
  • Team player
  • Excellent oral communication
  • Accurate

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)
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