Case management worker – corrections

Overview

Languages

English

Education

• College/CEGEP
• or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Community agency
• Various locations
• Correctional facility
• Social service or charity agency
• Community centre

Responsibilities

Tasks

• Interview inmates to assess adjustment problems
• Prepare reports or case histories
• Administrative and office activities
• Assess offenders’ prospects for successful reintegration into the community
• Perform administrative tasks
• Plan rehabilitation programs with offenders, establishing rules of conduct, goals and objectives
• Implement life skills workshops
• Plan rehabilitation programs with offenders
• Refer offenders to community and social services programs
• Liaise with the inmates’ families and contacts in the community
• Advise and counsel inmates regarding their problems
• Assess client’s relevant skill strengths and development needs
• Interview probationer and parolees regularly to evaluate their progress
• Conduct follow-up assessments
• Evaluate offenders’ progress
• Recommend actions when probation or parole is violated
• Develop, co-ordinate and implement the delivery of specific services within the community
• Housekeeping activities
• Food preparation
• Provide suicide and crisis intervention
• Resolve conflict situations
• Assist offenders in pre-release and release planning
• Implement behaviour management programs
• Conduct individual and group counselling sessions
• Establish registry of special needs support workers
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings
• Manage events
• Manage knowledge
• Offer mentoring
• Supervise office and volunteer staff

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people
• 16-20 people
• Working groups

Credentials

Certificates, licences, memberships, and courses 

• First Aid Certificate
• CPR Certificate
• Food Safety Certificate

Experience and specialization

Target audience

• Aboriginal groups
• Persons with mental health disabilities
• Street population

Computer and technology knowledge

• Electronic mail
• MS Office

Area of work experience

• Community service organization

Additional information

Security and safety

• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Own transportation
• Valid driver’s licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Physically demanding
• Tight deadlines
• Attention to detail
• Large workload
• Combination of sitting, standing, walking
• Large caseload

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized
• Dependability
• Reliability

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: