Mystery shopper

Overview

Languages

English or French

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Shopping centre or mall

Responsibilities

Tasks

• Produce reports
• Evaluate customer service and store environments

Experience and specialization

Investigative expertise

• Undercover work

Type of experience

• Mystery shopping
• Preparation of information (evidence) reports
• Private investigation

Additional information

Transportation/travel information

• Own transportation
• Public transportation is available
• Travel expenses not paid by employer

Own tools/equipment

• Cellular phone
• Computer
• Internet access