Restaurant manager

Ben Thanh Waterloo

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Analyze budget to boost and maintain the restaurant’s profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations
  • Modify food preparation methods and menu prices according to the restaurant budget
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Address customers’ complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Experience and specialization

Computer and technology knowledge

  • MS Office
  • Point of sale system

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Physically demanding
  • Overtime required

Personal suitability

  • Client focus
  • Dependability
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Ability to multitask
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