Tour guide

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Mandarin
• Cantonese

Work site environment

• Outdoors

Work setting

• Remote location
• On-site customer service
• Staff accommodation available

Responsibilities

Tasks

• Confirm transportation and accommodation reservations
• Co-ordinate recreation activities
• Describe points of interest, answer questions and supply information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check-in procedures for accomodation and/or transportation
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors
• Co-ordinate activities with local tour guides or leaders of performance groups
• Assist clients/guests with special needs
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

Credentials

Certificates, licences, memberships, and courses 

• Local Tour Guide Certification
• First Aid Certificate

Experience and specialization

Type of guide

• Escorted group travel guide
• Escorted individual travel guide
• Step-on local guide
• Meet and greet local guide
• On-site local guide

Tours focus

• Historical sites
• Sightseeing
• Boat tours
• Bus tours

Number of tours guided

• 1 – 4 tours

Geographical areas of specialization

• Canada

Additional information

Security and safety

• Criminal record check
• Immunization records

Transportation/travel information

• Willing to travel overnight
• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Gratuities