Telecommunications technician

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work site environment

• Outdoors
• At heights

Work setting

• Installation
• Urban area
• Maintenance
• On-site customer service
• Rural area
• Various locations
• Service
• Residential

Responsibilities

Tasks

• Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
• Inspect operation of telecommunications equipment
• Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
• Repair or replace defective telephone equipment
• Test installed telephone systems to locate transmission faults
• Analyze test results and adjust, change or repair switching system, network, associated equipment and software
• Complete and maintain test and service reports
• Determine nature, cause and location of trouble
• Initiate the dispatch of appropriate repair personnel
• Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
• Instruct apprentices
• Operate computerized testing systems to conduct service tests on customer lines and equipment

Experience and specialization

Computer and technology knowledge

• Telephone system
• Telecommunication system

Area of specialization

• Telephone installation and repair
• Switch network installation and repair
• Telecommunication service testing
• Telecommunications equipment

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Valid driver’s licence

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Ability to distinguish between colours
• Combination of sitting, standing, walking
• Bending, crouching, kneeling
• Manual dexterity

Weight handling

• Up to 45 kg (100 lbs)

Own tools/equipment

• Steel-toed safety boots
• Hard hat

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Accurate