Support worker – social services

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)

Work setting

• Group home
• Work in employer’s/client’s home
• Various locations
• Social service or charity agency
• Private residence

Responsibilities

Tasks

• Administrative and office activities
• Appraise clients’ needs or eligibility for specific services
• Assess client’s relevant skill strengths and development needs
• Develop, co-ordinate and implement the delivery of specific services within the community
• Housekeeping activities
• Food preparation
• Provide suicide and crisis intervention
• Resolve conflict situations
• Supervise activities of clients living in group homes and half-way houses
• Implement behaviour management programs
• Liaise with other social services agencies and health care providers involved with clients
• Assist in evaluating the effectiveness of treatment programs
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings

Credentials

Certificates, licences, memberships, and courses 

• Developmental services worker (DSW) Training
• Mandt System training
• First Aid Certificate
• CPR Certificate

Experience and specialization

Target audience

• Persons with an intellectual disability
• Persons with learning disabilities
• Persons with mental health disabilities
• Persons with physical disabilities

Additional information

Security and safety

• Criminal record check
• Driving record check (abstract)
• Medical exam

Transportation/travel information

• Own vehicle
• Vehicle supplied by employer
• Valid driver’s licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Judgement
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player

Benefits

Financial benefits

• Mileage paid

Other benefits

• Free parking available