Client support representative – systems
ChartWorld Americas Maritime Services Ltd.
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Perform Web-server backup and recovery operations
- Provide customer service
- Troubleshoot and resolve technical problems
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)