Customer service assistant

SLAVELAKE BOTTLE DEPOT LTD

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Rural area

Responsibilities

Tasks

  • Answer written and oral inquiries
  • Address customers’ complaints or concerns
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Receive and log complaints
  • Receive payments
  • Maintain and manage digital database
  • Answer clients’ inquiries and provide information
  • Sort, pack, crate and package materials and products
  • Receive and register documents for data entry
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