Information technology (IT) service delivery manager

Overview

Languages

English

Education

• Bachelor’s degree

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Plan and control budget and expenditures
• Establish and implement policies and procedures for information systems
• Authorize the development of specifications for products or services
• Meet with clients to discuss system requirements, specifications, costs and timelines
• Consult with clients after sale to provide ongoing support
• Assign, co-ordinate and review projects and programs
• Plan, organize, direct, control and evaluate daily operations

Experience and specialization

Computer and technology knowledge

• Development and operations (DevOps)
• Data analysis and interpretation
• Data processing and systems
• Business intelligence
• Computerized testing system

Additional information

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Team player