Assistant manager, hotel
Northern Rockies Lodge
Overview
Languages
English
Education
- Other trades certificate or diploma
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
Work setting
- Staff accommodation available
- Staff accommodation provided
- Remote location
- Campground
- Hunting and fishing lodge or camp
- Willing to relocate
- Hotel, motel, resort
Level of expertise
- Video editor
Budgetary responsibility
- $100,001 – $500,000
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Enforce policies and procedures
- Address customers’ complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Conduct online marketing, E-commerce and Website promotions
Supervision
- More than 20 people
Experience and specialization
Computer and technology knowledge
- MS Word
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
- Adobe Photoshop
- Social Media
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Valid driver’s licence
- Own transportation
- Own vehicle
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Benefits
Financial benefits
- Bonus