Operations manager, restaurant
Popeyes Louisiana Kitchen
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
Budgetary responsibility
- $100,001 – $500,000
Responsibilities
Tasks
- Analyze budget to boost and maintain the restaurant’s profits
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
- Evaluate daily operations
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation
- Leading/instructing individuals
- Address customers’ complaints or concerns
- Provide customer service
Supervision
- 11-15 people
Credentials
Certificates, licences, memberships, and coursesÂ
- Food service manager certification
- Occupational Health and Safety Certificate
- Food Safety Certificate
Experience and specialization
Computer and technology knowledge
- Electronic cash register
- MS Excel
- MS Office
- MS PowerPoint
- MS Word
- Point of sale system
Additional information
Security and safety
- Bondable
- Basic security clearance
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Large workload
- Overtime required
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
Benefits
Health benefits
- Dental plan
- Health care plan
Other benefits
- Parking available