Employment counsellor

Career Assistance Network

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience
  • Adult and continuing education and teaching
  • Education, other
  • Psychology, general
  • Social work, other
  • Human resources development

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private employment service agency
  • Employment agency services

Responsibilities

Tasks

  • Interview clients to obtain employment history, educational background and career goals
  • Interview clients, prepare case histories and assess problems
  • Refer clients to the appropriate external services
  • Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
  • Perform administrative tasks
  • Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
  • Provide established workers with information and strategies for dealing with job dissatisfaction, making mid-career changes and adjusting to workplace transitions
  • Follow up results of counselling programs and clients’ adjustment
  • Provide established workers with information and strategies for maintaining a job or moving within an organization
  • Identify additional/alternative services and provide referrals
  • Liaise with community agencies or partners, and identify additional or alternative services and provide referrals
  • Co-ordinate workshops
  • Teach courses and deliver presentations at conferences, workshops, symposiums

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • MS Word
  • Database software

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Valid driver’s licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Large caseload
  • Attention to detail

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Reliability
  • Team player
  • Excellent oral communication
  • Values and ethics
  • Initiative
  • Organized

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Group insurance benefits
  • Mileage paid

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
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