Guest service representative – spa

Saskatchewan Laser Hair Skin Care Centre

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Health care institution, facility or clinic
  • Spa

Responsibilities

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Provide directory assistance
  • Perform data entry
  • Provide customer service
  • Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

  • MS Office
  • Mac OS
  • Social Media
  • MS Excel
  • MS Word
  • MS Windows

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity

Benefits

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Group insurance benefits

Other benefits

  • Learning/training paid by employer
  • On-site amenities
  • On-site recreation and activities
  • Team building opportunities
  • Parking available
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