Sales engineer – technical support

Overview

Languages

English

Education

• Bachelor’s degree

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

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Green job – Help

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This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work site environment

• Agricultural machinery

Work setting

• Various locations
• On-site customer service

Responsibilities

Tasks

• Estimate costs of installing equipment
• Oversee the preparation of sales and orders
• Promote sales to existing clients
• Read blueprints to determine dimensions of structure or system and material requirements
• Identify and solicit potential clients
• Assess client’s needs and resources to recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Deliver sales presentations
• Represent companies that export and import products or services to and from foreign countries
• Conduct sales transactions
• Prepare and administer sales contracts
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide input into product design where goods or services must be tailored to suit client’s needs
• Reach to clients after sale or signed contracts to provide ongoing support
• Train customers’ staff in the operation and maintenance of equipment
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Provide customer service

Supervision

• No supervision responsibility

Experience and specialization

Type of product

• Industrial supplies

Area of specialization

• Aquaculture

Sales experience

• Environmental technologies
• Industrial machinery and equipment
• Agricultural equipment

Additional information

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent written communication
• Organized
• Team player
• Flexibility
• Initiative
• Creativity
• Positive attitude

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits