Food services manager
Subway
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Address customers’ complaints or concerns
- Provide customer service
- Train staff in job duties, sanitation and safety procedures
- Supervise and co-ordinate activities of staff who prepare and portion food
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Prepare food order summaries for chef
- Prepare and submit reports
- Prepare budget and cost estimates
- Maintain records of stock, repairs, sales and wastage
- Establish methods to meet work schedules
- Establish work schedules
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Hire food service staff
- Must have knowledge of the establishment’s culinary genres
- Plan, organize, direct, control and evaluate daily operations
Supervision
- 3-4 people
- Food service counter attendants and food preparers
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Physically demanding
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player