Hotel clerk supervisor
Sépaq
Overview
Languages
French
Education
- College/CEGEP
- or equivalent experience
- Business administration, management and operations, other
- Hotel/motel administration/management
- Marketing, other
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Train staff
- Take, cancel and change room reservations
- Supervise staff
- Provide personal care
- Provide staff training
- Perform receptionist duties
- Help tradespersons, apprentices and other workers as directed
- Establish and implement policies and procedures
- Greet customers
- Provide customer service
- Recruit staff
- Motivate staff
- Investigate complaints
Supervision
- Staff in various areas of responsibility
- Personnel clerks
Additional information
Work conditions and physical capabilities
- Work under pressure
Personal suitability
- Initiative
- Creativity
- Proactive
- Resourcefulness