Customer service agent
Durabuilt Windows & Doors
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
Experience and specialization
Computer and technology knowledge
- MS Excel
Additional information
Work conditions and physical capabilities
- Attention to detail
- Repetitive tasks