Sales supervisor – retail

Aurelia Lopez

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Non-smoking
  • Air conditioned

Work setting

  • Retail service establishment
  • Retail business

Responsibilities

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Oversee payroll administration
  • Conduct performance reviews
  • Supervise office and volunteer staff

Experience and specialization

Computer and technology knowledge

  • MS Outlook

Product or manufacturing design

  • Product packaging

Exhibit and display design experience

  • Merchandising or window
  • Visual displays

Art or fashion design experience

  • Set or stage design

Area of specialization

  • Retail store

Additional information

Security and safety

  • Basic security clearance
  • Criminal record check

Transportation/travel information

  • Willing to travel regularly
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Ability to distinguish between colours
  • Bending, crouching, kneeling

Own tools/equipment

  • Computer
  • Tools
  • Printer
  • Internet access
  • Cellular phone
  • Fax machine

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Excellent written communication
  • Initiative
  • Judgement
  • Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
  • Participates in a government or community program or initiative that supports youth employment
Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
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