Service Advisor

The Opportunity

Volkswagen Moncton is hiring for a Service Advisor.

The Service Advisor’s role is to provide an excellent customer experience to our customers. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.

If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!

Work With Us

Volkswagen Moncton is committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefits Plan including health, dental, vision, life insurance, and disability that begin on your 1st day
• Pension Plan
• Employee discounts on cars and furniture
• Career growth and continuous development
• Respectful and cohesive working environment with strong company values

Responsibilities

• Schedule service work in the service department
• Discuss the required or recommended services for a vehicle, with the customer
• Gather information on the vehicle’s condition from the Service Technicians, and advise the customer on recommended or urgently required services
• Explaining the benefits and the potential outcomes of postponing repairs to customers
• Other duties may be assigned as necessary

Qualifications

• Previous experience in customer service or sales is preferred
• Has good computer skills and an aptitude to learn new software
• Bilingual in English and French is an asset
• High school diploma or GED required
• Strong interpersonal and customer service skills
• Likes helping people
• Good work ethic
• Must have a valid driver’s license & clean driver’s abstract

Volkswagen Moncton