Shelter Supervisors (Multiple Locations)

• Bring your skills to an organization that helps break the cycle of homelessness!
• Finish each day knowing that you’ve made a difference in the lives of others!
• Enjoy an attractive starting salary of $68k/yr!

About Homes First
Based in Toronto, Homes First has been providing supportive housing and shelter for over 35 years with a focus on the chronically homeless, people with complex mental health and addictions issues, and seniors. We operate from a harm reduction and client-centered approach.

Homes First is a rapidly growing organization and we need hardworking people to join us at our shelters and respites to provide services to those people with the fewest housing options.

For more information please visit our website.

About the Opportunity
Currently, Homes First is looking for multiple dedicated Shelter Supervisors to join our teams in Scarborough, North York, and Toronto, Ontario on a 1-year contract basis.

The open shifts and locations are:

Scarborough:

• 401 and Kennedy location:12AM to 8AM, Monday to Friday
• 8AM to 4PM, Sunday to Thursday
• 8AM to 4PM, Friday to Tuesday
• Warden and 401 location:4PM to 12AM, Sunday to Thursday

North York:

• Yonge and Finch location:12AM to 8AM, Saturday to Wednesday

Toronto:

• Bathurst and Lake Shore location:12AM to 8AM, Saturday to Wednesday
• 4PM to 12AM, Saturday to Wednesday

The successful candidates will be managing day-to-day operations within the shelter/hotel programs, while adhering to the mission statement, policies, and procedures of Homes First Society.

More specifically, your responsibilities will include:

• Supervise a unionized workforce within the context of the Collective Agreement
• Provide case management expertise and support to Shelter Staff
• Provide brief crisis counseling, information, and referrals for applicants who cannot be placed immediately
• Develop and implement programs focused on the optimization and continuous improvement of the performances and practices
• Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.
• Implement and maintain a system for collecting relevant statistics needed for evaluation reports and funding proposals
• Manage city-operated database, case management system, and billing system
• Ensure effective communications with other departments within Homes First Society as well as with external agencies
• Prioritize and assign shift responsibilities and duties to team members
• Develop individualized case plans with designated participants and help participants achieve their goals
• Ensure that all documentation is completed to agency standards
• Be able to work occasional weekends and/or evenings, when required
• Be able to fulfill any element of Shelter Staff job description on an as-needed basis
• Be willing and able to carry 24-hour emergency pager on rotation

More About You
In order to qualify for this role, you will have a minimum of 3 years of experience working with people who are homeless, under-housed, and dealing with addictions and mental illness, and post-secondary education in a related field or equivalent experience.

The following skills and qualifications are essential to this role:

• Demonstrated experience performing assessment, advocacy, referral, and case management functions
• Ability to effectively prioritize work in a fast-paced environment
• Ability to work effectively in a collaborative team environment
• Excellent communication, organization, interpersonal, conflict resolution, and time management skills
• Supervisory experience in a unionized setting is an asset
• Knowledge of relevant laws, standards, and guidelines, including the Ontario Landlord and Tenant Act and Residential Tenancies Act
• Knowledge of resources and services available in the community
• Certificates in First Aid, CPR, Crisis Prevention, and Intervention are assets

Please note that this role requires the ability to lift 20 pounds, as well as the ability to provide or conduct a criminal record check.

About the Benefits
In appreciation of your hard work and dedication, you can expect to be rewarded with a starting salary of $68k/yr.

On top of joining a positive environment, you can also look forward to receiving fantastic benefits, including:

• Huge amounts of training offered – we have two offsite training days a year with both breakfast and lunch provided
• Opportunities for career progression – the growing homelessness crisis requires us to grow too, and we prefer to promote from within

Upon joining Homes First, you will be welcomed into a supportive and inclusive team. We greatly value the contributions of all our team members and are committed to providing a safe and rewarding working environment as well as opportunities for professional development and career progression.

If you’re looking for a new and rewarding career – Apply Now!

Homes First