SENIOR CLERK (BAND LEVEL 3)

Centre for Innovation in Teaching and Learning (CITL)

(Contractual Position to September 20, 2025)

DUTIES

• Reporting to the Delivery Services Coordinator, the Senior Clerk will be responsible for providing direct support for examination administration to faculty and students.
• The successful applicant will be required to perform complex and difficult clerical work requiring the exercise of considerable independent judgement.
• Duties include:
  • Scheduling, distributing, and processing examinations
  • Identifying and arranging for examination supervisors
  • Entering exam schedules in Banner, including special accommodations
  • Preparing and entering information in the Banner Student system for use by other team members
  • Processing examination site changes
  • Ordering and maintaining exam booklet and postal supplies
  • Answering front counter enquiries
  • Answering student, faculty, and invigilator telephone, email, and ticket inquiries and making necessary referrals
  • Applying appropriate fees to students
  • Performing other related duties as required

Some work from home or evening and weekend work may be required.

QUALIFICATIONS

• Experience (1-3 years) in general administrative work; completion of a two year diploma in office administration or business administration; or an equivalent combination of experience and training may be considered.
• The ideal candidate will have:
  • Strong organizational and time management skills
  • Excellent interpersonal, communication, critical thinking, and analytical skills
  • Exceptional attention to detail
  • The ability to work independently and as part of a team
  • The ability to work effectively under pressure and manage competing priorities
• Excellent working knowledge of MS Office is required.
• Experience working with databases, Banner Student, Student Self-Service, Brightspace, or similar systems would be considered an asset.

SALARY $46,134 – $54,114 per annum (CUPE Local 1615)

CLOSING DATE October 21, 2024 by 5:00 p.m. NST

COMPETITION NO. MUN02987

Please note that we will ONLY accept applications for this position through our website https://www.mun.ca/hr/careers/

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at recruitment@mun.ca.

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Memorial University of Newfoundland