MEDICAL CALL CENTER REPRESENTATIVE
ATRIUM HEALTH CANADA INC
Job Summary
We are seeking a motivated Medical Call Center Representative to join our team. YOU MUST BE AN IMG TO BE CONSIDERED FOR THIS ROLE. OR HAVE A BACKGROUND AND CERTIFICATION IN MEDICAL ASSISTANT WORK.
WORKING HOURS: 10am-3pm
6 days UNPAID TRAINING IS REQUIRED.
Responsibilities
– Call and follow-up on patients health
-Book patient appointments
-Book cardiac testing for patients
– Utilize phone etiquette to handle patient inquiries and resolve issues
– Enter customer information accurately into the system
– Communicate effectively with patient to ensure satisfaction
-Report to manger any inquires, concerns or important information regarding the patient.
Experience
– Previous experience in a call center or customer service role is preferred
– Strong communication skills in English; multilingual abilities are a plus
– Proficient in data entry and EMR software
– Ability to generate bookings effectively
– Bilingual proficiency is advantageous
– Experience in customer service is expected
-You must be a medical IMG or have a medical degree or extensive medical background and certification.
This is A CONTRACTOR position, we pay $4/per call done to our standard and expectations, we do not hire you as our employee, but as a medical contractor.
Job Type: Part-time
Pay: $2,000.00-$4,000.00 per month
Expected hours: 20 – 30 per week
Benefits:
On-site parking
Flexible language requirement:
French not required
Schedule:
Monday to Friday
Ability to commute/relocate:
Scarborough, ON M1H 3G1: reliably commute or plan to relocate before starting work (required)
Education:
Bachelor’s Degree (required)
Experience:
Call center: 1 year (required)
Medical assistant: 1 year (required)
Medical office: 1 year (preferred)
Language:
English (required)
Work Location: In person