Lot Part Time (MONCTON)

Home Depot

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

The Lot Associate’s primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities:

  • Ensures Customer Satisfaction
  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
  • Maintain a sufficient quantity of carts near the entrance of the store.
  • When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
  • Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
  • Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.

Maintains Safety and Security

  • Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
  • Follows all Safety and Loss Prevention policies and procedures.
  • Using appropriate safety procedures with all equipment.

Competencies:

  • Communicates Effectively
  • Customer Focus

Skills:

  • Interpersonal skills
  • Organizational skills
  • Attention to detail

Direct Manager/Direct Reports:

  • Front End Supervisor

Travel Requirements:

  • None

Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Hybrid Work:

  • Dependent

Working Conditions:

  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
  • Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

  • Highschool Diploma or Equivalent

Minimum Years of Work Experience:

  • 1 to 2 years Retail experience

Minimum Leadership Experience:

  • NA

Certifications:

  • NA

Other Requirements/Assets:

  • NA


Home Depot

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