dispatch coordinator

Job Summary
The Dispatch Coordinator plays a critical role in overseeing the daily operations of the dispatch department, ensuring efficient coordination of freight logistics and supply chain activities. This position requires strong leadership skills and the ability to analyze data effectively while maintaining excellent communication with team members and clients. The Dispatch Coordinator will utilize various software systems, including Loadlink, to optimize dispatch processes and enhance overall operational efficiency.
Responsibilities
Supervise and manage the dispatch team to ensure timely and accurate delivery of freight.
Analyze dispatch data to identify trends, improve processes, and enhance service delivery.
Communicate effectively with drivers, clients, and other departments to coordinate logistics.
Utilize xpert dispatch and Loadlink systems for tracking shipments and managing inventory.
Ensure compliance with safety regulations and company policies during all dispatch operations.
Maintain organized records of all dispatch activities, including data entry tasks.
Provide training and support to team members on phone systems and customer service best practices.
Foster a positive work environment that encourages teamwork and professional development.
Skills
Strong understanding of freight logistics and supply chain management principles.
Proficient in using Xpert dispatch, Loadlink, and other relevant software applications.
Excellent communication skills with a focus on phone etiquette.
Ability to analyze data effectively for decision-making purposes.
Strong organizational skills with attention to detail for accurate data entry.
Proven leadership abilities to manage a diverse team in a fast-paced environment.
Ability to adapt quickly to changing priorities while maintaining a high level of service.