Urgent Hiring!!!!!Local Courier Dispatcher Manager

3845 Nashua Dr Ulala Technologies Ltd. invites you to join our team and become part of our family! We offer an excellent working environment, comprehensive training, ample career development opportunities, and generous compensation.

Why Choose ULALA: One of Canada’s most pioneering internet companies with competitive benefits.

Human-Centered Care: ULALA places great importance on employee happiness and well-being. We are committed to providing a warm, friendly, and supportive work environment that makes you feel at home and energized. The company provides mobile software, pre-job training, and other support.

Complete Career Development Path: We encourage employees to pursue career development within ULALA. You will have opportunities for advancement in our rapidly growing company, helping you achieve both personal and professional goals.

Job Description: We are looking for an experienced and proactive Courier Dispatcher Manager to join our team. As a Courier Dispatcher Manager, you will be responsible for recruiting and managing drivers, ensuring that goods are delivered to customers on time and safely. This position requires excellent organizational skills, communication skills, and problem-solving abilities.

Contract Nature: Full-time contract

Working Hours: 2:30 PM – 11:00 PM daily, 40 hours per week

Compensation: Full-time employees receive health insurance and bonuses upon confirmation of employment; salary is negotiable.

Benefits: Employee medical insurance (life, dental, vision checks, glasses, prescription drugs, massage therapy)

Language Requirements: Normal English communication skills; proficiency in Mandarin is preferred but not required.

Key Responsibilities:

Plan, coordinate, and manage daily delivery schedules and quality.
Maintain good communication with internal departments (such as warehouse, sales, and customer service).
Analyze transportation data, prepare reports, and suggest improvements.
Ensure all transportation activities comply with relevant laws, regulations, and company policies.
Operational Management Responsibilities:

Responsible for expanding and building capacity in the city: this includes finding new partner drivers, providing training and maintenance, and resolving issues that arise during delivery.

Responsible for daily operational management in the city: maintain operations to ensure all aspects function normally and address any issues that occur.

Responsible for supervising delivery quality in the city: monitor delivery quality in real time and check PODs to improve service quality and enhance drivers’ completion rates.

Specific Job Duties Include:

Daily pickup and delivery tasks: Safely, efficiently, and accurately arrange daily capacity according to company requirements.
Service and Response: Respond promptly to customer complaints and provide good service to establish a positive company image.
Data Management and Problem Resolution: Check daily anomalies in data and timely process delayed items, returns, and other issues to assist couriers in resolving problems.
Qualifications: Must have a valid ON province driver’s license and a clean criminal record certificate.

Must have legal working status in Canada (preference for work visa/PR/citizenship), possess a SIN number, be available to start work quickly, and show responsibility and initiative.
Associate degree or above in logistics, transportation management, or a related field.
At least 1-2 years of relevant industry experience, with team management experience preferred.
Familiarity with best practices and relevant regulations in the logistics and transportation industry.
Excellent organizational, communication, and problem-solving skills.
Ability to work efficiently in a fast-paced environment and manage stress effectively.
Proficient in using logistics management systems and office software (such as Excel and Word).
ULALA looks forward to your joining our family! Our work is easy and rewarding, and we provide all necessary training and support. If you aspire to work in a company full of opportunities and development space, while receiving warm care, come join us!

Application Method: If you meet the requirements, please send your resume to hr@ulala.ca, indicating the position you are applying for: “ON Province – YYZ – Courier Dispatcher Manager.”