MET 24168 Assistant Client Service Coordinator

Assistant Client Service Coordinator
Metropolitan District
Location: Halifax, NS
Type of Employment: Full Time, Term
Union Status: NSGEU Local 47
Competition # MET 24168
Closing Date: November 22, 2024

Responsibilities

• Assist applicants with the preparation of application forms and supporting documentation and screen applications for eligibility, when necessary, make referrals to Community Relations Officers (CRO) to carry out home visits for the purpose of completing the application.
• Verify tenant income and family composition information, estimate rents and coordinate lease preparation with the Income Review Dept.
• Take Application through the Tenant Selection Committee Process and process in a timely manner according to policy.
• For new tenants and transfers, schedule move-in/out inspections, assist with management of unit renovation budget, refurbishment process, new tenant orientations and lease signing.
• Carry out routine property visits and inspections, along with accompanying maintenance staff on vacancies and annual unit inspections, as required.
• Coordinate safety and protection related activities including fire drills and presentations by local police. May also be required to co-ordinate health and social activities, such as public nurse visits and seasonal events.
• Ensure that lease covenants are adhered to by all tenants and respond to contraventions in the manner prescribed in the operations manual, including meeting with tenants, preparation of required reports and correspondence, and preparing recommendations for eviction or non-renewal of lease.
• Other assigned duties.

Qualifications

• Successful completion of a Business Administration diploma program, plus four years’ related experience.
• Competency in desktop software, including Microsoft Office.
• Ability to analyze and interpret financial statements.
• Possess a valid Nova Scotia driver’s license with access to a reliable vehicle for work purposes.

Assets:

• Working knowledge of Yardi Property Management software.
• Emergency First Aid and WHMIS certifications.

Competencies required at this level of work are Interpersonal skills, Organizational skills, Client Orientation, Diversity and Inclusion skills, Effective Interactive Communication, Teamwork, and Initiative.

Skills

• ACE
• Coordinate
• Income
• Preparation
• Tenant

Are you interested?

Based on the employment status, eligibility, and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.
Classification: PR 04 to PR 06
Salary Range: $25.33 to 33.73 hourly
Work Week: 35 hours
Note: This is not a Civil Service position.
We are committed to employing staff who are representative of the diverse community we serve. If you are a member of one or more of the following designated groups, you are encouraged to self-identify on your cover letter or resume: Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your application.
To Apply
Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.
Apply through Career Beacon.
Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Nova Scotia Provincial Housing Agency