Looking for any work (Full Time) (Not hiring)

Mohammed Aamir Sohail
North York, ON M3A 2V6
aamir9012@gmail.com
647-227-0876
• Intend to build a career with a leading organization with commitment and dedication, which will
help to create an atmosphere for potentiality, efficiency and elevation of the career. Acknowledged for
having excellent problem-solving and communication skills, as well as a dedication to guaranteeing client
pleasure.
Personal Details
Highest Level of Education: Bachelor’s Degree
Total years of experience: 3

Work Experience
Security Guard
Canadian Security Force Inc-Toronto, ON
December 2023 to May 2024
• Conducted systematic and thorough patrols of the allocated area, carefully inspecting each and every
corner of the building to guarantee full security coverage.
• Work to provide great customer service by anticipating requests, responding quickly to problems, and
guaranteeing unwavering client contentment.
• I actively maintained and ran cutting-edge CCTV systems. These tools enabled me to watch and record
activity on the property in real time.
• In addition to my regular security responsibilities, I acted as a friendly and knowledgeable point of
contact for clients, visitors, and staff. I always went above and beyond to satisfy customers, offering
assistance with directions, responding to inquiries, and making everyone feel safe and comfortable within
the facility.
• Successfully handled a high volume of calls and emails from customers while painstakingly keeping
correct and thorough records of all interactions.

Kitchen Helper
Mumbai Tadka-Toronto, ON
April 2023 to November 2023
• Assisted in the preparation of food items, such as chopping vegetables, weighing ingredients and also
dish washing

Sales Associate
Myro Farms-Hyderabad, Telangana
June 2021 to January 2023
• Greeted each customer and offered assistance in finding requested items, helping boost customer
satisfaction and retention.
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Assisted customers by asking open-ended questions to understand needs and suggest suitable
merchandise.
• Answered questions about current promotions and resolved issues according to store policies.
Handled price checks, merchandise transfers and returns to keep store orderly and efficient.

• Readied merchandise for sales floor by marking items with identifying codes and correct pricing. Kept
calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Adhered to all company initiatives and achieved established goals for each.
• Restocked shelves, racks and bins with latest products and changed signage to promote special
products.

Chat support representative
[24]7.ai-Hyderabad, Telangana
October 2019 to September 2020
• Provided technical assistance to customers through online chat or telephone support. Resolved
customer complaints in a timely manner while maintaining a positive attitude
• Documented all customer interactions and inquiries in the ticketing system accurately and completely.
• Followed established protocols for escalation of unresolved customer issues to appropriate personnel.

Internship
Marriott International-Hyderabad, Telangana
December 2017 to April 2018
• Successfully completed 16 weeks of Industrial Exposure Training in Marriott hotel, Hyderabad.
• During the Training period I underwent training sessions in the core areas Accommodation Operations,
Food and Beverage Service, Front office and Food Production.
• It has helped me understand the need for hospitality professionals and the dedication required during
work and handling situations with guests.
Education
College diploma in Hospitality Management – Canadian Hotels & Resorts
Loyalist College – North York, ON
April 2024 to Present
College diploma in Hospitality Management
Global Institute of Hotel management – Hyderabad, Telangana
July 2016 to August 2019
Skills
• Restaurant Management
• Security
• Event Planning
• Live Chat
• Upselling
• Banquet Experience
• Negotiation
• Guest Services
• Catering
• Typing