Hotel front desk clerk

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests’ departures, calculate charges and receive payments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service