Hotel guest services attendant
Northern Star Hotel & Convention Center
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Assist passengers as required
- Address customers’ complaints or concerns
- Assist clients/guests with special needs
- Attend to baggage problems
- Escort incoming guests to their rooms
- Handle luggage for hotel guests
- Maintain luggage storage area
- Provide information regarding features of rooms, service of hotel and points of interest
- Receive and deliver items and messages for guests