Call centre agent – customer service

Overview

Languages

Bilingual

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 to less than 7 months

Remote

Work must be done remotely. There’s no office space provided.

Work setting

• Telecommunications company

Responsibilities

Tasks

• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Receive and log complaints

Experience and specialization

Type of experience

• Call centre

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance

Long term benefits

• Long-term care insurance

Other benefits

• Wellness program