Restaurant manager

Wendys

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Food service establishment

Responsibilities

Tasks

  • Evaluate daily operations
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Address customers’ complaints or concerns
  • Provide customer service
  • Train staff in job duties, sanitation and safety procedures
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Prepare and submit reports
  • Prepare budget and cost estimates
  • Maintain records of stock, repairs, sales and wastage
  • Establish methods to meet work schedules
  • Establish work schedules
  • Ensure that food and service meet quality control standards
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • 5-10 people
  • 16-20 people
  • Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
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