Dental office receptionist

Smiles For Miles Dentistry

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private sector
  • Urban area
  • Health care institution, facility or clinic

Responsibilities

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Relay service to persons with disabilities
  • Perform data entry
  • Provide customer service
  • Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

  • Electronic medical records
  • MS Office
  • Accounting software
  • Electronic mail
  • MS Access
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows

Additional information

Security and safety

  • Basic security clearance

Transportation/travel information

  • Own transportation
  • Travel expenses paid by employer
  • Public transportation is available

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management

Benefits

Other benefits

  • Free parking available
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