Manager, food services

Overview

Languages

Bilingual

Education

• College/CEGEP
• or equivalent experience
• Restaurant, culinary and catering management/manager

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Mandarin
• Cantonese

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers’ complaints or concerns
• Provide customer service
• Manage events
• Train staff in job duties, sanitation and safety procedures
• Plan schedules, goals and objectives

Supervision

• 11-15 people

Experience and specialization

Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Specialization or experience

• Specialized environmental skills and knowledge

Additional information

Transportation/travel information

• Valid driver’s licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask