Food service supervisor
Tim Hortons
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Various locations
- On-site customer service
- Fast food outlet or concession
Responsibilities
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare food order summaries for chef
Supervision
- 5-10 people
- Cook (general)
- Food and beverage servers
- Food service counter attendants and food preparers
- Kitchen and food service helpers
- Staff in various areas of responsibility
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player