IT (information technology) consultant

Thunder Bay Indigenous Friendship Centre

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Social service agency or group home
  • Information technology
  • Social service or charity agency

Responsibilities

Tasks

  • Confer with clients to identify requirements
  • Design, develop and implement information systems business solutions
  • Provide advice on information systems strategy, policy, management and service delivery
  • Assess physical and technical security risks to data, software and hardware
  • Develop policies, procedures and contingency plans to minimize the effects of security breaches
  • Develop and implement policies and procedures throughout the software development life cycle
  • Conduct reviews to assess quality assurance practices, software products and information systems
  • Recommend operational changes to ensure that production quotas and procedures are met
  • Write manuals for operators stating operational specification and maintenance schedule

Experience and specialization

Computer and technology knowledge

  • Cloud
  • Networking software
  • Networking security
  • Intranet
  • Internet
  • Servers
  • File management software
  • Security software
  • Multimedia software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • Image editing software
  • Programming software
  • Website creation and management software
  • Web service design
  • Desktop publishing software
  • Database software
  • MS Office
  • MS Windows
  • SQL
  • MS Outlook

Area of work experience

  • Information technology (IT) service delivery
  • Operations
  • Communications and public relations
  • Business administration/management

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Willing to travel
  • Valid driver’s licence

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Flexibility
  • Innovation
  • Analytical
  • Proactive

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
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