Receptionist

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Answer telephone and relay telephone calls and messages
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities

Experience and specialization

Computer and technology knowledge

• MS Access
• MS Excel
• MS Outlook
• MS Word