Contact centre manager

DOCUDAVIT SOLUTIONS INC.

Overview

Languages

English

Education

  • Bachelor’s degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Prepare and submit reports
  • Establish work schedules and procedures
  • Co-ordinate activities with other work units or departments
  • Train staff/workers in job duties, safety procedures and company policies
  • MS Office

Supervision

  • 11-15 people
  • Customer service clerk

Additional information

Security and safety

  • Criminal record check

Personal suitability

  • Accurate
  • Dependability
  • Organized
  • Reliability
  • Team player
  • Interpersonal awareness

Benefits

Health benefits

  • Health care plan

Other benefits

  • Free parking available
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