Customer service managing supervisor
Kannegiesser
Overview
Languages
Bilingual
Education
- College/CEGEP
- or equivalent experience
- Electromechanical engineering
- Electromechanical technology/electromechanical engineering technology
- Management science
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 5-10 people
- Electrical mechanics
Benefits
Health benefits
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
- Mileage paid
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- Travel insurance
- Wellness program