Customer service agent

Services d'Immigration YourConnexion

Overview

Languages

English or French

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Develop all kinds of events for publicity, fundraising and information purposes
  • Implement communication strategies and programs
  • Perform general office duties
  • Explain procedures, risks and benefits to clients
  • Copywrite
  • Answer clients’ inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Additional information

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Punctuality
  • Excellent written communication
  • Organized
  • Team player
  • Initiative
  • Ability to multitask
  • Dependability
  • Honesty

Benefits

Health benefits

  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Other benefits

  • Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
  • Participates in a government or community program or initiative that supports youth employment
Support for Veterans
  • Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
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