Waiter/waitress
Pier 21
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Restaurant
Responsibilities
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers’ complaints or concerns
- Prepare and serve specialty food at customers’ tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
Credentials
Certificates, licences, memberships, and courses
- Food and beverage server trade certificate
- Smart Serve
- Food Safety Certificate
- Safe Food Handling certificate
Additional information
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
Benefits
Financial benefits
- Gratuities
Other benefits
- Parking available